Please take the time to read these carefully before making a booking.
By booking you agree to abide by these terms and conditions. If you do not wish to agree to these terms, please do not proceed with your order.
If you require any clarification of these terms before booking, please contact the Admin Team on bookings@focusedevents.com, or call 01798 812704.
After placing an order, you will receive confirmation e-mails acknowledging the details of your order. Please check the details carefully and inform us immediately of any discrepancies.
Updated for 2023.
CANCELLATIONS
UK
We are unable to offer refunds, transfers, or cancellations within 10 days of the event.
Any name changes requested outside of 10 days of the event do not incur an administration fee.
Any name changes made within 10 days are subject to a £15.00 administration fee.
All cancellations outside ten days of the event will result in a credit note.
If a deposit is paid for a UK event, with the request to pay on the day, the full amount of the event will be debited if attendance is not met.
EUROPEAN EVENTS AND OFF-ROAD EVENTS:
We are unable to offer refunds, cancellations, or free of charge changes to a booking within 40 days of the event.
Any changes to your booking within 40 and 28 days before the event will incur a £85 administration fee.
A flexi fee of £59.00 can be added at time of booking only which enables free of charge booking amendments up to 28 days prior to the event date. Flexi fee does not cover booking transfers and standard terms and conditions will apply.
A name may be changed free of charge up to 40 days prior to the event date. A name change made between 40 and 28 days will occur a £85 administration fee. No name changes to be made after 28 days.
All deposits are non-refundable and non-transferable, should you wish to cancel your booking you will lose your booking fee/deposit.
Any monies paid towards the total balance will be transferred to a credit note upon request between 40 and 28 days.
Any cancellations made within 28 days of the event start date will result in a full loss of all monies paid.
Credit Notes once issued are valid for 1 years and are non-refundable and non-transferable.
Any refunds made to debit or credit cards can take up to ten working days to appear on your statement.
Focused Events cannot be responsible for third party costs incurred due to any cancellation.
STANDARD TERMS AND CONDITONS
Focused Events cannot be held responsible if a support service, instructor, or star rider does not appear at an event.
Rider Requirements:
You must bring the photocard element of your full, current, unrestricted (not 33bhp or 47bhp restricted), valid UK driving licence as issued by DVLA and present it at registration. If using an ACU licence, you must be 18 years of age or older and if using a Scottish ACU licence you MUST bring your passport to confirm your age.
Please note that photocopies will not be accepted.
Registration/Safety Briefing Times:
Arrival/Registration times are subject to change.
Registration starts at 08:30am. The Safety Briefing starts at 09.30am.
Any rider who misses the safety briefing will miss their first session. As stated above, you MUST produce your driving licence (photo card)/ACU license at the time of registration.
Equipment requirements:
ALL RIDERS MUST WEAR THE FOLLOWING AT ALL TIMES WHILST ON THE CIRCUIT:
- A one- or two-piece leather suit that MUST zip together the whole way round, i.e. around the whole body
- A helmet that meets BSI 6658 type A and the ACU gold stamp
- Leather motorcycle boots
- Leather motorcycle gloves, ideally with a cuff strap
- A back protector
- Titanium sliders and boot edges are prohibited.
Yellow Jackets:
All first-time track riders MUST wear a Focused Events yellow jacket to identify themselves as novices to other riders. The cost of the jacket is £5.00.
Vehicle requirements:
The vehicle you intend to use must be in good condition mechanically and suitable for its intended use on the track. It is your duty to ensure that the vehicle remains in this condition for the duration of the activity, in the interests of your safety and the safety of others at the circuit. All vehicles must comply with the noise regulations in place for the event.
Noise Restrictions:
The bike you intend to use must conform to the noise regulations for the event and are policed by the relevant race circuit. If your bike does not comply you will be prevented from riding until the noise emissions are addressed. It is your responsibility to ensure that your vehicle complies with the noise regulations and Focused Events cannot offer any refunds, transfers, or credit notes if you are unable to take part in the event.
Deals and Offers:
All offers and deals are attached to these terms and conditions, these can be found on the website.
Discounts, Credit Notes, and seasonal deals cannot be used in conjunction with other offers.
Credit notes will not be accepted towards the deposit for a Euro booking.
Gift Vouchers:
Gift vouchers are valid for ONE year. They are not transferable and non-refundable. Gift vouchers can be used towards many of our UK events, European events, hire bikes and personal instruction organised by Focused Events Ltd. Minimum purchase value is £50. Vouchers can be refunded within 14 days of purchase and will be subject to a cancellation fee of 15%. No cash refunds allowed.
Season Tickets:
Season Tickets are non-refundable and non-transferable and can only be used by the Season Ticket holder. All Season Tickets are valid for 12 months from the first date used on track and events must be attended within the time limit of the Season Ticket.
Cancellation of attending an event once booked is subject to the standard terms and conditions for booking an event.
Acknowledgement of Risk:
Motorsport is dangerous and can involve injury or death and despite Focused Events taking all reasonable precautions, accidents can happen. By attending a track day, you acknowledge this and confirm that you are aware of the nature of the activity and attend at the venue at your own risk.
Focused Events reserve the right to remove any persons who are acting against the interests of safety and/or whose behaviour is likely to cause damage, nuisance, or injury.
Focused Events are not responsible for any loss, damage, or injury to persons or of property caused or sustained by you as result of attendance at any track day, save for liability for death or personal injury arising from Focused Events negligence or for fraudulent misrepresentation.
Insurance:
You MUST have track day insurance to cover you specifically for riding a motorbike on a racetrack at any of the European Events. This is to ensure that, in the unlikely event of an accident, the proper medical care can be given and if required, repatriation can be provided. There are three types of insurance you should consider for a European Track Day:
Track Day Insurance
This is mandatory for riding on tracks in Europe. This must include a minimum of £50k private medical cover, repatriation and this must be specific for Track Days – motorcycle use will not cover your event.
All customers aged 70 and over must ensure they have the correct accident insurance for Europe.
UK Global Health Insurance Card (GHIC)
As with all holidays abroad, it is always sensible to cover yourself against any unforeseen eventuality, no matter how much you think it will not happen to you. Booking a European Track Day is no different which is why we recommend that you have an GB European Health Card, which is free. All you need is your name, address, and national insurance number.
Personal Travel Insurance
This is optional but highly recommended as, depending on the policy, it could cover you for any travel cost reimbursement, should you be unable to attend for some reason, or for loss of valuables during your trip such as misplaced or stolen items.
European Events:
Focused Events cannot be held responsible for any changes to flight times and/or schedules by airline carriers. We also cannot be held responsible for the attitudes and considerations of airline staff.
We maintain the right to cancel any reservations or bookings in relation to European events.
Focused Events maintain the right to remove customers from European events when they do not act or behave in the best interest of other customers on the event, hotels or race circuits and no refunds will be given.
Focused Events are not responsible for any adverse weather conditions that may affect circuit availability.
We cannot be held responsible for European circuits cancelling, transferring, terminating, or adjusting dates and therefore cannot be held responsible for any associated third-party costs.
Hotel changes
Customers arriving at hotels, that have not booked a single, will be charged double the single rate, as they also have to pay for the room that was allocated to them, that they are now leaving.
Customers arriving with partners or friends, that have not been booked, will also as above, if they leave a room, be required to pay for the room they have left.
Customers arriving that have booked a single, and arrive with a partner, that has not been booked, will be required to pay the extra partner costs, plus an additional 10% admin fee.
Bikes on Holiday:
Bikes on Holiday Insurance is £99.00 on top of full event cost and is valid for one year.
When you decide to have your bike returned to the UK, please contact the office, and then put the request in writing. Email bookings@focusedevents.com
This is on request only and cannot always be guaranteed, it will then be placed into our logistics timeline and returned as soon as possible. Normally within 1 month.
For customers that book events outside of the Bikes on Holiday process, these events will be paid in full as we have to transport your machine from Almeria to that event.
Customers in the BOH process, should remember that Season tickets and discounts only apply to Almeria and Andalucía events. All other events are outside the BOH process and will be charged at normal rate, to include all transports.
For events in Italy your machine will have to be returned 1st from Almeria to the UK, and then sent to Mugello. This will mean your original return from your 1st Almeria event will have been completed. To return to the BOH process, a normal event price with transports will now need to be booked.
Removal of customers from events:
Focused Events reserves the right to remove from its events, either prior or during an event, persons if that individual is deemed a danger to themselves or others. We also reserve the right to remove attendees, that say or write defamatory comment or are involved in activities that are slanderous or seen to not be in the interest of either FE, other attendees and themselves. Whilst we of course support free speech, we do not condone or will accept slanderous accusations or activity.
We will not be held responsible for any associated costs attached to the individual either before or during an event, when removing a person.
We will also not allow persons on or to continue on our events that are disrespectful to FE members of staff, or other attendees.
Customers being removed from events will lose any deposits or full payments made within the payment terms timelines.
European Events Accommodation:
Focused Events reserves the right to change the accommodation on offer.
Hotel accommodation and room requests must be confirmed and paid a minimum of 7 days prior to the event. Any accommodation amendments requested within 28 days are subject to availability.
All accommodation upgrades, share requests and extra nights must be confirmed in writing via email or through completion of the event extras pack.
Within 28 days of the event, we will be unable to offer any name changes or cancellations. If you cancel an event Focused Events cannot be held responsible for any third-party costs already incurred.
Focused Events’ accommodation prices are based on TWO RIDERS sharing. If you wish to share with a non-rider, this will incur a non-rider accommodation supplement. If you wish to book a single room, this will incur a single-occupancy upgrade fee.
Please note if on arrival at the hotel you request a change of room from a twin share to a single room, the price will be double the single room supplement as both the room vacated and the single room supplement for the additional room is charged.
Customers that arrive at hotel and change their rooming requirements are liable for all costs.
If full payment of a balance due is not paid within 7 days of the closure date, we reserve the right to cancel the booking with the loss of the booking fee and deposit.
Focused Events reserve the right to withhold customers belongings when a balance has not been cleared prior to the arranged collection date.
Customers that damage hotel property will be charged by FE for any damage done at the hotel.
On the Day Bookings:
There is a £15 – £20 surcharge for an on the day booking. We cannot guarantee there will be a space and the rate may vary according to the size of the event.
External Instructors on FE events:
We have an extensive team of instructors that can assist customers of all levels on the Race Circuit. If attendees wish to use their own instructors, this can be arranged. However, the instructor must send a copy of their current CV, Risk Assessment and Public Liability Insurance to Focused Events. Once this has been reviewed, Focused Events will then decide as to whether this can be permitted. Outside of this process, independent Instruction is not allowed on FE events.
Carnet Costs:
On Euro events your carnet costs up to a value of £10,000 are included in your event cost booking. On additional value there will be an additional cost of £2.50 per £1000, will be charged.
This charge of £2.50 is for the Insurance required for the Carnet value of your machine and kit. it is not the same as the additional insurance you may decide to add to your goods value. This insurance is a Brexit requirement. Simply a Carnet is a document of promise, to return to the UK any goods used outside the UK, to ensure they are not exported into that country. the Insurance is to ensure the Carnet is honoured and the goods returned.
Values must be correct, for the value of your goods, or if upon inspection at the Border, Customs found the value was undervalue, then the whole vehicle could be impounded, and your goods seized.
Motorcycles in transit:
We do not accept any responsibility for paintwork that has not been applied correctly and cured in an oven. We do not accept responsibility for wrap damage.
We do not accept any responsibility for any damage to bikes and kit loaded within a stillage. It is the customers responsibility to load the stillage and ensure that the bike and kit are loaded safely and securely.
Bike Drop off and Collection:
Customers can bring ONE bike.
Prior to the event you will be contacted regarding available bike drop off and collection slots. You can drop/collect outside of these times for an additional £30 fee. If any bike is NOT collected within THREE days of the prescribed collection date or by prior arrangement, there will be a £13.50 per day charge levied to cover the cost of storage and insurance, until the bike is collected.
Drop and collection dates and times are subject to change.
The Northern drop and collection points are subject to a minimum number of riders and incur an additional cost.
- Thakeham Yard RH203EW: Included in the event cost.
- Lymm Services WA13 0SP: £65 Each Way – £130 Return (Drop and Collection)
- Donington Park DE74 2RP: £65 Each Way – £130 Return (Drop and Collection)
- Aberdeen: £145 Each Way – £290 Return (Drop and Collection)
Note: If you wish to bring a larger bike e.g. adventure or touring type, you must notify Focused Events as there may be an extra charge based on size. You can also bring the following items:
- ONE kit bag up 17 kilos
- ONE toolbox up to 15 kilos
- ONE set of stands
- ONE set of wheels OR tyres – these must be within the prescribed limit as set out in the pre-event pack sent to you.
IMPORTANT: Focused Events will charge you for any additional items and any items over the weight allowance specified.
Hire Bikes:
All hires bikes are subject to an indemnity fee and availability so please call us on 01798 812704, regarding this before booking. The hire fee entitles you to a maximum of six sessions per event.
We require an indemnity deposit for hire bikes which is a minimum of £1800 and up to a maximum of £3000 and must be paid at the before the event. The indemnity deposit will be refunded if the bike is returned in the same condition as it was hired out to the rider. In the event of any damage, the fee will be used to complete any repairs and the rider may have to contribute to the cost if this is above the indemnity deposit amount. In the event of any damage to the hire bike you may not be able to use the bike for the rest of that event.
We reserve the right to change the model of the machine delivered if the required model is not available. however, it will be the same engine size
Customers are responsible for fuel used and must return the bike with a serviceable set of tyres.
Where hire bike models are fitted with adjustable settings THEY MUST NOT BE CHANGED. Anyone who is found to have altered the settings will not be allowed back on track and all monies paid will be forfeited.
Please note, hire bikes are NOT available for evening or open pit lane events. We do not allow the use of hire bikes from other companies on our days for safety and insurance reasons.
**Note: this amount may vary depending on the bike hired.
Photography and Production of Coverage:
Riders or guests are NOT permitted to take commercial photographs or videos without the prior consent of Focused Events.
Guests are permitted to take still photographs for personal, non-commercial, and non-promotional use.
We cannot guarantee attendance of a professional photographer at all our events. Any photos or videos purchased directly from the photographer will adhere to their terms and conditions. Focused Events cannot be held accountable for any disputes with services provided by the professional photographer.
Force Majeure:
Focused Events cannot pay any compensation, damages, expenses, costs, losses, or any other amount of any description or otherwise if we must change or cancel a booking, your booking cannot be provided as agreed, or your booking arrangements prove deficient.
We also cannot pay any compensation if you suffer any loss or damage of any description (including death or personal injury) because of circumstances or an event beyond our control (which we could not foresee or avoid even after taking all reasonable care). Such circumstances will usually include cases (whether, actual or threatened) war, terrorist activity, civil unrest, industrial dispute, fire, natural or nuclear disaster, bad weather and all similar circumstances.
Focused Events Transportation Insurance Cover:
The following inner limits will apply.
- Clothing and Associated Kit
- Tool and Toolboxes
- Customers Bikes
- Total value £10,000
Customers/owners must provide a fully valued inventory of all items deposited with Focused Events for transport, signed by the customers/owners of the goods before items are transported.
No cover is provided by Focused Events from the point at which the bike, kit and tools insured are off loaded at the Event(s) until such time as it is reloaded.
Personal
Effects and Tool Kits Insurance:
1.1. Professionally Packed Goods
Subject to the following clauses
- Inventory Warranty: Assured that the full valued inventory is completed and signed by the owner of the goods prior to the commencement of transit.
- Average Clause: This insurance is subject to average. In the event of the sum insured being less than the total value at the time and place of loss of the insured property, the Insured shall only be entitled to recover such proportion of the loss as the sum insured bears to the total value of the insured property.
- Pairs and Sets Clause: Where an insured item consists of articles in a pair or set, the Insured shall not be entitled to recover more than the proportionate sum insured in respect of the part or parts which may be lost or damaged.
- Depreciation Clause: Liability is restricted to the reasonable cost of repair and no claim is to attach hereto for depreciation consequent thereon. In no case shall liability hereunder for such repairs exceed the sum insured in respect of the damaged article.
- Non-Contribution Clause: This insurance does not cover any loss or damage which at the time of happening of such loss or damage is insured by, or would but for the existence of this insurance, be insured by any other existing policy or policies.
1.2. Owner-Packed Goods
Subject to all the same conditions as detailed in Clause 1.1 and additionally.
- Excluding the risks of BREAKAGE, CHIPPING, BRUISING, SCRATCHING, DENTING, BENDING, AND MARRING absolutely
Excluded Goods:
- Cash, bank notes, cheques, money orders, postal orders, national savings certs, premium bonds, stamps of any kind, travel tickets, passports, manuscripts or documents of any description, medals, coins, bonds, securities, traveller’s samples, jewellery, watches, personal ornaments, precious stones &/or metals, furs, and any other article of a like description. Mobile phones and electronic equipment such as but not limited to iPod, iPad, tablets, laptops satellite navigation equipment, bike cameras, cameras, and the like.
- Perishable goods, acids, paints, aerosols, medication, and liquids of all descriptions.
Clause 1.1 New and/or Used Motor Vehicles and Motorcycles not exceeding 5 years old with reshipment certificate of condition.
Exclusions:
- The risks of Electrical and Mechanical Derangement
- Loss or damage arising from atmospheric or climatic conditions.
- Loss or damage caused by freezing of coolant.
- The risks of rust, oxidisation, or discolouration
- Loss or damage to accessories unless declared prior to shipment.
- Loss or damage whilst the insured vehicle is being driven under own power or whilst being towed except whilst being loaded or unloaded from the carrying conveyance.
- The risk of confiscation
Clause 1.2 Used Motor Vehicles and Motorcycles over 5 years old and/or vehicles with no certificate of condition:
Subject to all the same conditions as detailed in Clause 1.1 and additionally:
- Excluding the risks of BRUISING, SCRATCHING, DENTING, COST OF REPAINTING, RUST, OXIDISATION AND DISCOLOURATION
Absolute Exclusions:
- Any claim recoverable under a policy of motor insurance
- Third party liability
Non-Collection of machines and equipment from FE:
Unless previously agreed, customers motorcycles and kit, that has not been collected from FE yard or delivery, will incur a charge of £13.50 per day for storage and insurance.
Miscellaneous:
Please note that Focused Events reserve the right to change requested rider groups and group structure without prior notice.
Tank mounted cameras and brackets or helmet mounted cameras are NOT permitted.
No animals are allowed at any of our track days.
We maintain the right to cancel any reservation or booking up to and within 12 hours of an event. We will transfer any cancelled booking to an alternative event, any price difference will need to be paid by the customer, or issue a credit note for use later. The credit note does not have any time limit applied.
Email communication: it is the responsibility of the customer to ensure that on booking FE has all the correct email information.
It is the responsibility of the customer making a booking on behalf of another individual, to provide FE with that person or persons email addresses.
It is the responsibility of all customers to check their email boxes and junk boxes to ensure that FE mails are received.